Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. If you find yourself gambling more than you can afford or chasing losses, it's important to seek help immediately.
We are committed to promoting responsible gaming practices and providing support to our players in Australia.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over, or the legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal age to gamble, please do not use our services.
Warning Signs of Problem Gambling
Please review the following checklist. If you identify with any of these behaviours, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding your gambling activities from family, friends, or partners
- Feeling anxious or irritable when unable to gamble
- Spending more time or money on gambling than planned
- Borrowing money to fund gambling activities
- Neglecting work, study, or personal relationships due to gambling
- Experiencing mood swings or depression related to gambling outcomes
- Failed attempts to reduce or stop gambling
- Using gambling as an escape from stress, anxiety, or other problems
If any of these warning signs apply to you, please reach out for support immediately.
Self-Help Tools & Controls
Fair Go Casino provides a range of tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a session or over a period of time
- Reality Checks: Receive regular notifications during your gaming sessions reminding you how long and how much you've been playing
- Time-Out: Take a break from gambling for a set period (hours, days, or weeks) while maintaining account access
- Self-Exclusion: Voluntarily exclude yourself from Fair Go Casino for a minimum period of 6 months to 5 years
To access these tools, log into your account or contact our customer support team. These tools are free and confidential.
Support Organisations in Australia
If you or someone you know is struggling with problem gambling, professional help is available:
Australia
-
Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
Services: Counselling, support groups, and resources for problem gambling
International Support
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free and confidential support for problem gambling -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
Free national self-exclusion scheme for online gambling -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources and support for problem gambling -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Information and referral services
If You Need Help
Don't suffer in silence. If you believe you have a problem with gambling, seeking professional help is a sign of strength, not weakness.
Please contact Gambling Help Online on 1800 858 858 or visit their website for confidential support available 24 hours a day, 7 days a week.
You can also request self-exclusion from Fair Go Casino at any time by contacting our customer support team. We are here to help you take control of your gaming.